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Keywords = Customer citizenship behavior
Number of Articles: 2
Designing a model of citizenship behavior for the customers of foreign household appliances based on the Grounded Theory

Volume 13, Issue 26, February 2022, Pages 455-475

10.22034/bar.2022.14151.3566

Frough Pourvahedi; Seyed Abolfazl Abolfazli; Mehran Rezvani; Niloofar Mirsepasi

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  • PDF 786.12 K

The effect of social support and affective commitment on customer's citizenship behavior and customer turnover intention

Volume 11, Issue 22, February 2020, Pages 129-148

10.22034/jbar.2020.1576

Esmaeil Shahtahmasbi; Sajad Mazarei

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  • PDF 381.15 K

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