تاثیر تاییدکننده مشهور بر قصد خرید مصرف‌کننده با نگرش به تبلیغ و برند

نوع مقاله : مقاله پژوهشی

نویسندگان

1 دانشجوی‌ کارشناسی ارشد مدیریت بازرگانی، دانشکده ادبیات و علوم انسانی، دانشگاه خلیج‌ فارس، بوشهر، ایران

2 دانشیار گروه مدیریت بازرگانی، دانشکده ادبیات و علوم انسانی، دانشگاه خلیج ‌فارس، بوشهر، ایران

3 دانشیار گروه مدیریت بازرگانی، دانشکده ادبیات و علوم انسانی، دانشگاه خلیج‌ فارس، بوشهر، ایران

چکیده

قصد خرید یکی از مراحل تصمیم­گیری خرید است و علت رفتاری مصرف­کننده برای خرید یـک برند خاص را نشان می­دهد. قصد خرید مصرف­کنندگان، از نگرش به تبلیغ و نگرش به برند سرچشمه می­گیرد. به همین دلیل امروزه شرکت­ها در تلاش هستند تا با استفاده از تاییدکنندگان مشهور در تبلیغات، سبب اثرگذاری مثبت بر نگرش به تبلیغ و نگرش به برند شوند و به دنبال آن قصد خرید در مصرف­کنندگان را افزایش دهند. هدف این پژوهش تبیین بررسی تاثیر تاییدکننده مشهور بر قصد خرید مصرف­کننده با میانجیگری نگرش به تبلیغ و نگرش به برند است. پژوهش حاضر از حیث هدف یک پژوهش کاربردی و از حیث نحوه گردآوری داده­ها یک پژوهش توصیفی- پیمایشی و از نوع همبستگی است. جامعه آماری پژوهش را مصرف­کنندگان شامپو کلییر مردانه در شهر بوشهر تشکیل می­دهند. حجم نمونه 388 نفر تخمین زده شد که در این راستا از روش نمونه­گیری غیرتصادفی در دسترس و ابزار گردآوری داده­ها، پرسشنامه است. در آزمون فرضیات پژوهش از مدل­سازی معادلات ساختاری به کمک نرم افزار اسمارت پی ال اس، استفاده شد. مطابق یافته­های پژوهش استفاده از تاییدکننده مشهور در تبلیغات بر نگرش به تبلیغ و نگرش به برند تاثیر و همچنین نگرش به تبلیغ و نگرش به برند بر قصد خرید مصرف­کننده تاثیر مثبت و معناداری می گذارد. همچنین تاییدکننده مشهور از طریق نگرش به تبلیغ و نگرش به برند بر قصد خرید مصرف­کننده تاثیر مثبت و معناداری می­گذارد. شرکت­ها باید جهت افزایش قصد خرید مصرف­کنندگان سعی در ایجاد نگرشی مطلوب نسبت به تبلیغ و نسبت به برند در اذهان مصرف‌­کنندگان داشته باشند.

کلیدواژه‌ها


عنوان مقاله [English]

Investigating the Iimpact of Celebrity Endorsement on Consumer’s Purchase Intention by Mediating Attitudes toward the Advertising and Brand Attitudes

نویسندگان [English]

  • Fatemeh Zahedi 1
  • Majid Esmaeilpour 2
  • Manizheh Bahrainizad 3
1 Master Student, Persian Gulf University, Bushehr, Iran
2 Associate Professor, Persian Gulf University, Bushehr, Iran
3 Associate Professor, Persian Gulf University, Bushehr, Iran
چکیده [English]

The purchase intention is one of the stages buying decisions and shows the consumer's behavior to purchase a particular brand. The consumer’s purchase intention comes from attitudes toward the advertising and brand attitudes. For this reason, today, companies are trying to use celebrity endorsement advertisers to positively influence the attitudes toward the advertising and brand attitudes and subsequently increase purchase intention. The main purpose of this research is to explain the impact of celebrity endorsement on the consumer's purchase intention by mediating attitudes toward the advertising and brand attitudes. Therefore, in this research, the impact of celebrity endorsement on the consumer's purchase intention through the mediators of the attitude toward advertising and brand attitudes has been investigated.This study is an operational research in term of the purpose and in term of the type of collecting data is a descriptive-survey as a correlation type. The statistical population of the study consisted of male clear shampoo users in Bushehr. The sample size was estimated at 388 people. In this regard non- random available sample was used. Moreover, structural equation modeling was used to analyze the obtained data via smart PLS software. The findings of this research show that the use of celebrity endorsement in advertising has a positive and significant effect on the attitude toward advertising and brand attitudes. Also, the attitude toward advertising and brand attitudes has a positive and significant effect on the purchasing intention. Also, the celebrity endorser has a positive and significant effect on the purchasing intention through attitude toward advertising and brand attitudes. Therefore, companies must try to create a favorable attitude towards advertising and brand in the minds of consumers in order to increase the purchasing intention.

کلیدواژه‌ها [English]

  • Celebrity Endorsement
  • Purchase Intention
  • Advertising Attitude
  • Brand Attitude
Albert, N., Ambroise, L., & Valette-Florence, P. (2017). Consumer, brand,celebrity: Which congruency produces effective celebrity endorsements?. Journal of Business Research, 81(4), 96-106.
Buil, Isabel. and Martı´nez, Eva (2013). The influence of brand equity on consumer responses. Journal of Consumer Marketing. Vol.30, No.1, pp.62–74.
Dianoux, C., Linhart, Z., & Vnoucková, L. (2014). Attitude toward Advertising in General and Attitude Toward a Specific Type of Advertising-A First Empirical Approach. Journal of Competitiveness, 6(1).

Ebrahimi,A.; Alavi,M;  & Pourmourdini,E. (2016). Investigating the effect of perceived social responsibility on brand reputation, brand identification and purchase intention (case of study: golestan company at Shiraz). Journal of Business Management, University of Tehran. 8(3), 479-502 (In Persian)

EsmaeilPour, M.; Bahrainizad, M; & Zarei, K. (2017). Investigating the effect of celebrity endorseme   In advertising on consumer attitudes toward advertising. Journal of New Marketing Research, 7(1), 1-22. (In Persian)
Fakhrieh, M.; Rahimnia, F; & Pouya, A. (2014). The effect of buyer attitude on brand value through the quality of buyer-seller relationship. First National Marketing Conference: Opportunities and Challenges. 1-20 (In Persian)
Fandos, C., & Flavian, C. (2006). Intrinsic and extrinsic quality attributes, loyalty and buying intention: an   analysis for a PDO product. British food journal, 108(8), 646-662.
Feyz, D, Arefi, A; & Kahyari Haghighat, A. (2016). The effect of attractive celebrities and advertising effectiveness. Two quarterly journal of xeploration Business Management. (16) 8, 209-185. (In Persian)
Gupta, R., Kishor, N., & Verma, D. P. S. (2017). Construction and validation of five- dimensional celebrity endorsement scale: introducing the pater model. British Journal of Marketing Studies, 5(4), 15-35.
Hosseini, Y; & Yadali, Sh. (2013). Parametric statistics and research methods. Tehran: Saffar Publications. (In Persian)
Hsu, C. L., Yu, L. C., & Chang, K. C. (2017). Exploring the effects of online customer reviews, regulatory focus, and product type on purchase intention: Perceived justice as a moderator. Computers in Human Behavior, 69(2), 335-346.
Hwang, K., & Zhang, Q. (2018). Influence of parasocial relationship between digital celebrities and their followers on followers’ purchase and electronic word-of-mouth intentions, and persuasion knowledge. Computers in Human Behavior, 87(4), 155-173.‏
James, J. D. (2011). Attitude toward advertising through sport: A theoretical framework. Sport Management Review, 14(1), 33-41.
Kambitsis C, Harahousou Y, Theodorakis N, Chatzibeis G. (2002). Sports advertising in print media: The case of 2000 olympic games. Corporate Communications: An International Journal. 7(3): 155-161.
Khan, A, & Lodhi, S. (2016). Influence of celebrity endorsement on consumer purchase decision. A case of  Karachi . Imperial Journal of Interdisciplinary Research. 2(1), 102-111.
Kheiri, B.; Samiei Nasr, M; & Azaimpoor Kharjin, M. (2013). Consumers' Emotional Dependence on Brand: Prerequisites and Outcomes Journal of Marketing Management. (20), 49-65. (In Persian)
Khodadad Hosseini, H, Jafarzadeh Konari, M; & Bakhshi Zadeh, A. (2015). A study of the brand value from the standpoint of beliefs shaping the attitude of consumers towards advertising through   Sport (football). Sport Management Studies. (28), 33-54. (In Persian)
Khodami, S; Nowruz, H.; & Shamszadeh, S. (2016). Design the purchase intention model based on the dimensions of the ad engagement with emphasis on the validity of the ad approver. Master Thesis, Tehran, Kharazmi University - Faculty of Management and Accounting. (In Persian)
Kim, I., Mi Jeon, S., & Sean Hyun, S. (2012). Chain restaurant patrons' well-being perception and dining intentions: The moderating role of involvement. International Journal of Contemporary Hospitality Management, 24(3), 402-429. 
Kim, S. S., Choe, J. Y. J., & Petrick, J. F. (2018). The effect of celebrity on brand awareness, perceived quality, brand image, brand loyalty, and destination attachment to a literary festival. Journal of Destination Marketing & Management.9)3), 320-329.
Kordlu,h.; Elahi, A;  & Khodayari, A. (2015). The relationship between causal beliefs, attitudes toward advertising through sport, and public advertising. Sports Management Studies. 6 (30), 203-224. (In Persian)
Lee, E. B., Lee, S. G., & Yang, C. G. (2017). The influences of advertisement attitude and brand attitude on purchase intention of smartphone advertising. Industrial Management & Data Systems, 117(6), 1011-1036.
Lin, L. Y. (2011). The impact of advertising appeals and advertising spokespersons on advertising attitudes and purchase intentions. African Journal of Business Management, 5(21), 8446-8457.
Mehta, A. (2000). Advertising attitudes and advertising effectiveness. Journal of advertising   research, 40(3), 67-72.
Mohd Suki, N. (2014). Does celebrity credibility influence Muslim and non-Muslim consumers’ attitudes toward brands and purchase intention?. Journal of Islamic Marketing, 5(2), 227-240.
Muda, M., Musa, R., Mohamed, R. N., & Borhan, H. (2014). Celebrity entrepreneur endorsement and advertising effectiveness. Procedia-Social and Behavioral Sciences. 130)2),11-20. 
Mukherjee, D. (2009). "Impact of celebrity endorsement on brand image".Social Science Electronic Publishing, (6), 2-35.
Ohanian, R. (1990). Construction and validation of a scaler to measure celebrity endorser’s perceived expertise, trustworthiness and attractiveness. Journal of Advertising. 19 (3), 39-52.
Phua, J., Lin, J. S. E., & Lim, D. J. (2018). Understanding consumer engagement with celebrity-endorsed E-Cigarette advertising on instagram.Computers in Human Behavior, 84(1), 93-102.
Shang, S. S., Wu, Y. L., & Sie, Y. J. (2017). Generating consumer resonance for purchase intention on social network sites. Computers in Human Behavior, 69, 18-28.
Sheikhesmaeili, S.; & Mowlaie, s. (2016). Assessment of the Effects of Consumers’ Innovativeness, Emotional Values, and Competition on Their Intention to Purchase Foreign-brand Goods in Iran. Bi-Quarterly Journal of Business Management Exploration.9 (18), 159-188. (In Persian)
Tabatabaei Nasab, M.; & Parish, f. (2015). Consumers’ Attitude Towards Advertising. Bi- Quarterly Journal of Business Management Research. 7 (13), 1-23. (In Persian)
Wang, S. W., Kao, G. H. Y., & Ngamsiriudom, W. (2017). Consumers' attitude of endorser credibility, brand and intention with respect to celebrity endorsement of the airline sector. Journal of Air Transport Management, 60(2), 10-17.
Wu, S. I., & Lo, C. L. (2009). The influence of core-brand attitude and consumer perception on purchase intention towards extended product. Asia Pacific Journal of Marketing and Logistics, 21(1), 174-194.
Yang, W. (2018). Star power: the evolution of celebrity endorsement research. International Journal of Contemporary Hospitality Management, 30(1), 389-415.
Zarei, A.; Maleki, M.; & Rahimi, M. (2015). Investigation of Brand Slogans Effects on Purchase Intention of Customers. Bi-Quarterly Journal of Business Management Exploration.7 (14), 99-120. (In Persian).