بررسی نقش واسط آمادگی برای خدمت در تأثیر نوآوری، ریسک پذیری و پیشگامی بر عملکرد در بانک‌های دولتی

نوع مقاله: مقاله پژوهشی

نویسندگان

1 استادیار، دانشکده علوم اداری و اقتصادی، دانشگاه فردوسی مشهد، مشهد، ایران

2 دانشجوی کارشناسی ارشد مدیریت بازرگانی، دانشکده علوم اداری و اقتصادی، دانشگاه فردوسی مشهد، ایران

3 دانشجوی کارشناسی ارشد مدیریت صنعتی، دانشکده علوم اداری و اقتصادی، دانشگاه فردوسی مشهد، ایران

چکیده

هدف تحقیق حاضر، بررسی نقش واسط آمادگی برای خدمت در تأثیر ابعاد گرایش به کارآفرینی بر عملکرد آن‌ها می‌باشد. این مطالعه از نظر هدف کاربردی و از نظر شیوه جمع‌آوری داده‌ها توصیفی و پیمایشی است. 128 نفر از مدیران و معاونان بانک‌های دولتی شهر مشهد پرسشنامه را تکمیل کردند. تجزیه و تحلیل اطلاعات نیز به کمک روش مدل‌سازی معادلات ساختاری (SEM) و نرم افزار Amos صورت پذیرفت. نتایج به دست آمده نشان داد که مدل نظری ارائه شده، برای پیش بینی عملکرد از طریق ابعاد گرایش به کارآفرینی و آمادگی برای خدمت مناسب است. نتایج نشان داد ابعاد گرایش به کارآفرینی از طریق آمادگی برای خدمت، تأثیر مثبت و معنی‌داری بر عملکرد دارد. از طرفی نقش میانجی آمادگی برای خدمت نیز تائید شد.

کلیدواژه‌ها


عنوان مقاله [English]

Investigating the moderating role of readiness to serve in the efficacy of innovativeness, risk taking and proactiveness on the performance in Governmental banks in Mashhad

نویسندگان [English]

  • Ali Reza Hadadian 1
  • Fereshte Sadeghi 2
  • Nahid Salar Babakani 3
1 Assistant Professor, Faculty of Economic & Administrative Sciences, Ferdowsi University of Manshhad, Mashhad, Iran
2 M.A. Student of Business administreation, Faculty of Economic & Administrative Sciences, Ferdowsi University of Manshhad, Mashhad, Iran
3 M.A. Student of Industrial Management, Faculty of Economic & Administrative Sciences, Ferdowsi University of Manshhad, Mashhad, Iran
چکیده [English]

The aim of this study is to investigate the effect of innovativeness, risk taking and proactiveness on performance with the mediating role of readiness to serve in governmental banks in Mashhad. From the viewpoint of objectives, the study is an applied piece of research, and the method of data collection is a descriptive and statistical. The population of the research consists of the managers and deputies of governmental banks in Mashhad. The sample size comprises 128 managers and deputies who completed the questionnaire. Structural equation modeling (SEM) has been used for the data analysis. The results confirm the mediator role of readiness to serve in the efficacy of innovativeness, risk taking and proactiveness in performance.

کلیدواژه‌ها [English]

  • Innovativeness
  • Risk taking
  • Proactivness
  • Readiness to serve
  • Performance
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