تاثیر نوآوری برند و اصالت برند به‌عنوان پیشایندهای وفاداری به برند (مورد مطالعه: برند کاله در کشور عراق)

نوع مقاله : مقاله پژوهشی

نویسندگان

1 استادیار دانشگاه قم

2 دانشجوی کارشناسی ارشد مدیریت بازرگانی دانشگاه قم

10.22034/jbar.2026.24780.4684

چکیده

از جمله اهداف بسیاری از تولیدکنندگان داخلی، ورود به بازارهای خارجی است. در این میان برخی از تولیدکنندگان توانسته‌اند تا با توسعه فعالیت های تولیدی خود در کشورهای همسایه، به سهمی از بازار آنها دست یابند. از جمله این تولیدکنندگان، برند کاله است که نفوذ خوبی در بازار عراق پیدا کرده است. پژوهش حاضر با هدف بررسی تأثیر نوآوری برند و اصالت برند بر وفاداری به برند با توجه به نقش میانجی تصویر برند و کیفیت ادراک‌شده در میان مصرف‌کنندگان عراقی برند کاله انجام شده است. این پژوهش از نظر هدف کاربردی، با رویکرد کمی و به صورت پیمایشی انجام شد. جامعه آماری شامل مصرف‌کنندگان برند کاله در کشور عراق بود. نمونه مورد مطالعه شامل ۳۹۲ مصرف کننده عراقی است که داده ها از طریق پرسشنامه الکترونیکی جمع آوری شد. برای تحلیل داده ها از نرم افزار PLS استفاده شد. یافته های تحقیق نشان می‌دهد که نوآوری برند تأثیر قوی و معناداری بر تصویر برند و کیفیت ادراک‌شده دارد. همچنین اصالت برند نیز تأثیر مثبت و معناداری بر تصویر برند و کیفیت ادراک‌شده نشان داد، هرچند این تأثیرات در مقایسه با نوآوری ضعیف‌تر بودند. همچنین نوآوری برند و اصالت برند هر دو اثر مستقیم و مثبتی بر وفاداری به برند داشتند. نتیجه آنکه برند کاله برای تثبیت وفاداری مصرف‌کنندگان در بازار عراق باید به‌طور همزمان بر دو راهبرد اصالت و نوآوری تمرکز کند؛ اما نوآوری به‌ویژه از طریق تقویت کیفیت ادراک‌شده و تصویر برند، نقش محوری‌تری در ایجاد مزیت رقابتی دارد.

کلیدواژه‌ها

موضوعات


عنوان مقاله [English]

The impact of brand innovation and brand authenticity as antecedents of brand loyalty (Case study: Kaleh brand in Iraq)

نویسندگان [English]

  • saeed masoodipoor 1
  • osman naji 2
1 assistant professor of Qom university
2 Master's degree student in Business Administration, University of Qom
چکیده [English]

Among the goals of many domestic manufacturers is to enter foreign markets. Some manufacturers have been able to gain a share of their market by expanding their production activities in neighboring countries. Among these manufacturers is the Kaleh brand, which has gained good influence in the Iraqi market. The present study aimed to investigate the effect of brand innovation and brand authenticity on brand loyalty, considering the mediating role of brand image and perceived quality among Iraqi consumers of the Kaleh brand. This study was conducted with a quantitative approach and a survey in terms of its applied purpose. The statistical population included Kaleh brand consumers in Iraq. The study sample included 392 Iraqi consumers, the data of which were collected through an electronic questionnaire. PLS software was used to analyze the data. The research findings show that brand innovation has a strong and significant effect on brand image and perceived quality. Brand authenticity also showed a positive and significant effect on brand image and perceived quality, although these effects were weaker compared to innovation. Also, both brand innovation and brand authenticity had a direct and positive effect on brand loyalty. The result is that the Kaleh brand should focus on the two strategies of authenticity and innovation simultaneously to establish consumer loyalty in the Iraqi market; but innovation, especially through strengthening perceived quality and brand image, plays a more central role in creating competitive advantage. Marketing managers can create a positive mental image and lasting loyalty by highlighting technological innovations while simultaneously maintaining the cultural roots of the brand.Among the goals of many domestic manufacturers is to enter foreign markets. Some manufacturers have been able to gain a share of their market by expanding their production activities in neighboring countries. Among these manufacturers is the Kaleh brand, which has gained good influence in the Iraqi market. The present study aimed to investigate the effect of brand innovation and brand authenticity on brand loyalty, considering the mediating role of brand image and perceived quality among Iraqi consumers of the Kaleh brand. This study was conducted with a quantitative approach and a survey in terms of its applied purpose. The statistical population included Kaleh brand consumers in Iraq. The study sample included 392 Iraqi consumers, the data of which were collected through an electronic questionnaire. PLS software was used to analyze the data. The research findings show that brand innovation has a strong and significant effect on brand image and perceived quality. Brand authenticity also showed a positive and significant effect on brand image and perceived quality, although these effects were weaker compared to innovation. Also, both brand innovation and brand authenticity had a direct and positive effect on brand loyalty. The result is that the Kaleh brand should focus on the two strategies of authenticity and innovation simultaneously to establish consumer loyalty in the Iraqi market; but innovation, especially through strengthening perceived quality and brand image, plays a more central role in creating competitive advantage. Marketing managers can create a positive mental image and lasting loyalty by highlighting technological innovations while simultaneously maintaining the cultural roots of the brand.Among the goals of many domestic manufacturers is to enter foreign markets. Some manufacturers have been able to gain a share of their market by expanding their production activities in neighboring countries. Among these manufacturers is the Kaleh brand, which has gained good influence in the Iraqi market. The present study aimed to investigate the effect of brand innovation and brand authenticity on brand loyalty, considering the mediating role of brand image and perceived quality among Iraqi consumers of the Kaleh brand. This study was conducted with a quantitative approach and a survey in terms of its applied purpose. The statistical population included Kaleh brand consumers in Iraq. The study sample included 392 Iraqi consumers, the data of which were collected through an electronic questionnaire. PLS software was used to analyze the data. The research findings show that brand innovation has a strong and significant effect on brand image and perceived quality. Brand authenticity also showed a positive and significant effect on brand image and perceived quality, although these effects were weaker compared to innovation. Also, both brand innovation and brand authenticity had a direct and positive effect on brand loyalty. The result is that the Kaleh brand should focus on the two strategies of authenticity and innovation simultaneously to establish consumer loyalty in the Iraqi market; but innovation, especially through strengthening perceived quality and brand image, plays a more central role in creating competitive advantage. Marketing managers can create a positive mental image and lasting loyalty by highlighting technological innovations while simultaneously maintaining the cultural roots of the brand.

کلیدواژه‌ها [English]

  • Brand innovation
  • brand authenticity
  • consumer loyalty
  • brand image
  • perceived quality