Document Type : Research Paper
Authors
1 Master of Science, Department of Business Management, University of Tehran
2 PHD, Department of Business Management, University of Tehran
Abstract
Keywords
10. Cranor, L. F. (1999). Internet privacy.Communications of the ACM,42(2), 28-38
11. Dayal, S., Landesberg, H. and Zeisser, M (2001). Building trust on-line, New York: The McKinsey Quarterly.
12. Forrester Research, I. (2012). Trends In India’sEcommerce Market. from http://www.assocham.org/arb/general/Forrester_Trends_In_Indias_eCommerc.pdf.
13. Fortin, D. R., Dholakia, R.R. and Dholakia (2002). Emerging issues inelectronic marketing:thinking outside the square.Journal of Business Research: 623-627.
14. Fredricksen, C. (2013). Ecommerce Sales Topped $1 Trillion for First Time in 2012. from http://www.emarketer.com/Article/Ecommerce-Sales-Topped-1-Trillion-First-Time-2012/1009649.
15. Gefen, D. (2000). E-commerce: the role of familiarity and trust.Omega, 28(6), 725-737.
16. Gefen, D. a. S., D.W (2004). Consumer trust in B2C e-commerce and the importance of social presence: experiments in e-products and e-services. Omega, Volume 32, 407-424.
17. Hu, X., et al. (2003). Myth or reality: Effect of trust-promoting seals in electronic markets. Trust in the Network Economy, 143-150.
18. Jones, S., Wilikens, M., Morris, P. and Masera, M. (2000). Trust requirements in e-business.Communications of the ACM, 43(12), 81-87.
19. Kardaras, D. and B. Karakostas (1999). The use of fuzzy cognitive maps to simulate the information systems strategic planning process.Information and Software Technology, 41(4), 197-210.
20. Kini, A. and J. Choobineh (1998). Trust in electronic commerce: definition and theoretical considerations. System Sciences, 1998., Proceedings of the Thirty-First Hawaii International Conference on, IEEE, Volume 4.
21. Knox, H., O'Doherty, D., Vurdubakis, T., & Westrup, C.. Mugu. Com: Knowledge, Trust and Deceit in Computer Mediated Interactions. International Journal of Interdisciplinary Social Sciences, 12.
22. Koufaris, M. and W. Hampton-Sosa (2004). The development of initial trust in an online company by new customers.Information & Management,41(3), 377-397.
23. Okoli, C. and S. D. Pawlowski (2004). The Delphi method as a research tool: an example, designconsiderations and applications.Information & Management,42(1), 15-29.
24. Patokorpi, E. and K. K. Kimppa (2006). Dynamics of the key elements of consumer trust building online.Journal of Information, Communication and Ethics in Society, 4(1), 17-26.
25. Pavlou, P. A. (2003). Consumer acceptance of electronic commerce: integrating trust and risk with the technology acceptance model.International Journal of Electronic Commerce, 7(3), 101-134.
26. Salam, A. F., Iyer, L., Palvia, P., & Singh, R. (2005). Trust in e-commerce. Communications of the ACM, 48(2), 72-77.
27. Shankar, V. U. (2002). Online trust: a stakeholder perspective, concepts, implications, and future directions. The Journal of strategic information systems, 11(3), 325-344.
28. Tavani, H. T. (1999). Privacy online.ACM SIGCAS Computers and Society,29(4), 11-19.
29. Warrington, T. B., Abgrab, N. J., & Caldwell, H. M.(2000). Building Trust to Develop Competitive Advantage in E-Business Relationships.Competitiveness Review: An International Business Journal incorporating Journal of Global Competitiveness, 10(2) 160 – 168.
30. Yang, Y., Hu, Y., & Chen, J. (2005). A web trust-inducing model for e-commerce and empirical research. In Proceedings of the 7th international conference on Electronic commerce, Volume 7, 188-194.
31. Yoon, S.-J. (2002). The antecedents and consequences of trust in online-purchase decisions.Journal of Interactive Marketing,16(2), 47-63.
32. Yousafzai, S. Y., Pallister, J.G. and Foxall, G.R. (2003). A proposal model of e-trust for electronic banking. Technovation, 23(11), 847-860.
33. Zheng Yan, S. H. (2008). Trust Modeling and Management from Social Trust to Digital Trust. Computer Security, Privacy and Politics: Current Issues, Challenges and Solutions, IGI Global, 2008, 290-323.